New Beginnings Wellness Clinic
Effective date: 08/14/2025 · Last updated: 07/14/2026
1. What this policy covers
This Cookie Policy explains how New Beginnings Wellness Clinic (“we,” “us,” “our”) uses cookies and similar technologies on nbwclinic.com, and how you can control them. It works together with our Analytics & AI Chat Data Notice.
Cookies are small text files stored on your device when you visit a website. Similar technologies — such as your browser’s local storage — work in a comparable way. We use them to keep the site working, to remember your preferences, and (with your permission) to understand how the site is used.
2. Your choices and consent
When you first visit, a banner lets you Accept or Decline non‑essential cookies, and a “Manage Preferences” control lets you review and change your choice at any time.
We operate on an opt‑out basis: non‑essential cookies (analytics and marketing) may be active unless and until you decline them. Essential cookies that are required for the site to function cannot be switched off. Your choice is remembered, and you can change or withdraw it whenever you like using the “Manage Preferences” control.
We also honor the Global Privacy Control (GPC) signal: if your browser sends a GPC signal, we treat it as a request to opt out of non‑essential cookies automatically.
Your cookie choice also controls our chat assistant. If you decline non‑essential (analytics) cookies, we do not keep a stored record of your conversation with our chat assistant, “Lux.” See our Analytics & AI Chat Data Notice for detail.
3. Categories of cookies we use
Strictly necessary (always active). Required for the website to work and to remember your cookie choice. These do not require consent.
Analytics / statistics (non‑essential — needs consent). Help us understand how visitors use the site so we can improve it, primarily through Google Analytics. Recording of chat conversations by our assistant, where enabled, is treated as part of this category and only occurs when analytics consent is allowed.
Marketing (non‑essential — needs consent). Used to measure or support marketing where applicable. If your site does not currently run marketing/advertising cookies, state that here and remove the row below.
Functional / preferences. Our chat assistant uses your browser’s local storage (not a traditional cookie) to keep your current conversation together during your visit; it clears when you close the tab.
4. Cookies and storage used on this site
Confirm this inventory with a cookie scan before publishing; durations are typical values and can vary.
| Name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
cookie_consent |
This site (first‑party) | Stores your cookie choice so we can honor it | Strictly necessary | Persists until you change it (several months) |
_ga |
Google Analytics | Distinguishes visitors | Analytics | ~2 years |
_ga_<ID> |
Google Analytics | Retains session state | Analytics | ~2 years |
luxonchat.* (local storage) |
This site (chat assistant) | Keeps your current chat conversation during the visit | Functional | Cleared when the browser tab closes |
We also keep a privacy‑minimal record of consent choices (to demonstrate that consent was obtained), retained for approximately 24 months and then automatically deleted.
5. Third parties
Some cookies are set by third parties that help us operate the site:
- Google (Analytics). Analytics cookies are managed so that Google’s Consent Mode respects your choice — if you decline analytics, Google Analytics is gated accordingly.
- Chat processing. Our chat assistant sends the text of your messages and relevant website content to our secured AI processing service (which uses the AI provider OpenAI) to generate replies. This is data processing rather than a cookie; see the Analytics & AI Chat Data Notice for detail.
6. How to manage or withdraw consent
You can change your choice at any time using the “Manage Preferences” control on our site. You can also control cookies through your browser settings (including blocking or deleting cookies), and enable Global Privacy Control in browsers that support it. Blocking essential cookies may affect how the site works.
7. Changes to this policy
We may update this Cookie Policy from time to time. Material changes are reflected by updating the date at the top, and — where appropriate — by re‑displaying the consent banner.
8. Contact
Questions about this policy can be directed to New Beginnings Wellness Clinic, (419) 847‑3458, 5600 Monroe St., Building A, Suite 106 Sylvania, Ohio 43560.
